Developed by Chenomx Inc.
© 2001-2024 Chenomx Inc. No copying or reproduction allowed without express written permission.
If you have any questions or concerns, please contact Chenomx Technical Support at:
| E-mail: |
<support@chenomx.com>
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| Phone: | +1 780 432 0033 |
| Fax: | +1 780 432 3388 |
When you contact Chenomx Technical Support, you may be asked to provide an application log. The application log contains data that can help us track down issues that you may have experienced while using Chenomx NMR Suite.
| Menu Location | Help > Save Application Log... |
| Icon |
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To save an application log file
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Open the Save Application Log dialog.
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Locate the folder in which you would like to save the application log file.
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In the File Name field, type a name for the application log file. If you do not specify a different name, the file is saved as
application-YYYY-MM-DD.log. -
Click Save.
Tips and Tricks
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In the unlikely event that Chenomx NMR Suite encounters an unrecoverable error and crashes, you will be asked to save an application log the next time you run the software. We strongly recommend that you do so, and send the resulting file to Chenomx Technical Support. The information contained in the log file will help us to improve future versions of Chenomx NMR Suite.
Chenomx is located at:
Legal Address:
Chenomx Inc.
1700 Enbridge Centre 10175-101 Street
Edmonton, AB T5J 0H3
Canada
Mailing Address:
Chenomx Inc
PO Box 86, Edmonton Main
Edmonton AB T5J 2G9
Canada